Data Administrator:
Name: István Sulyok ev.
Place of residence.
Address for correspondence and complaints: 1116 Budapest, Mezőkövesd út 6.
E-mail: info@istvansulyok.com
Phone number: +36 30 846 70 06
Website: https://istvansulyok.com/
Service provider:
Name: Hostinger
E-mail address: hostinger@hostinger.com
Hosting provider's website: https://www.hostinger.com/
Description of the data processing carried out in the operation of the webshop:
Information about the use of cookies
What is a cookie?
The data controller uses so-called cookies when you visit the website. A cookie is a set of information consisting of letters and numbers that our website sends to your browser in order to save certain settings, facilitate the use of our website and help us to collect some relevant statistical information about our visitors.
Some of the cookies do not contain any personal information and cannot be used to identify the individual user, but some of them contain a unique identifier - a secret, randomly generated sequence of numbers - that is stored on your device, thus ensuring your identification. The duration of each cookie is described in the relevant description of each cookie.
Legal background and legal basis of cookies:
The legal basis for processing is your consent pursuant to Article 6(1)(a) of the Regulation.
Main characteristics of the cookies used by the website:
Google Adwords cookie: when someone visits our site, the visitor's cookie ID is added to our remarketing list. Google uses cookies, such as NID and SID cookies, to customise the ads you see in Google products, such as Google Search. It uses such cookies, for example, to remember your recent searches, your previous interactions with advertisements from individual advertisers or search results, and your visits to advertisers' websites. The AdWords conversion tracking feature uses cookies. To track ad sales and other conversions, cookies are saved on a user's computer when they click on an ad. Some common uses of cookies include: selecting ads based on what is relevant for a particular user, improving campaign performance reporting, and avoiding displaying ads that the user has already viewed.
Google Analytics cookie. The service may use cookies to collect information and report statistics about website usage without individually identifying visitors to Google. The main cookie used by Google Analytics is the "__ga" cookie. In addition to generating reports from website usage statistics, Google Analytics, together with some of the advertising cookies described above, can also be used to display more relevant ads in Google products (such as Google Search) and across the web.
Strictly necessary cookies: these cookies are essential for the use of the website and allow you to use its basic functions. Without them, many of the site's features will not be available to you. The lifetime of these types of cookies is limited to the duration of the session.
Cookies to improve your user experience: these cookies collect information about your use of the website, such as which pages you visit most often or what error messages you receive from the website. These cookies do not collect any information that identifies the visitor, i.e. they are completely generic and anonymous. We use the information they provide to improve the performance of the website. The lifetime of these types of cookies is limited to the duration of the session.
Facebook pixel (Facebook cookie): a Facebook pixel is a code that allows the website to report conversions, create audiences and provide the site owner with detailed analytics on visitors' use of the website. Facebook pixel allows the website to display personalised offers and ads to its visitors on Facebook. You can read Facebook's privacy policy here: https://www.facebook.com/privacy/explanation
If you do not accept the use of cookies, certain features will not be available to you. For more information on how to delete cookies, please follow the links below:
Data processed for the purposes of contracting and performance:
There may be more than one processing operation for the purposes of contracting and performance. Please note that processing in relation to complaint handling, warranty management will only take place if you exercise one of these rights.
If you do not make a purchase through the webshop, but are only a visitor to the webshop, the processing for marketing purposes may apply to you if you give us your consent for marketing purposes.
For more details on processing for the purposes of contracting and performance:
Contact infos:
For example, if you contact us by email, contact form or telephone with a query about a product.
You can order from the webshop at any time without contacting us in advance.
Data processed: The data you provide when contacting us.
Duration of processing: Data will only be processed until the contact is completed.
Legal basis for processing: Your voluntary consent, which you provide to the data controller by contacting us [processing under Article 6(1)(a) of the Regulation].
Registration on the website:
By storing the data provided during registration, the data controller can provide a more convenient service (e.g. the data subject does not have to re-enter his/her data for a new purchase). Registration is not a condition for the conclusion of a contract.
Data processed: The Data Controller processes your name, address, telephone number, e-mail address, the characteristics of the product purchased and the date of purchase.
Duration of processing: Until your consent is withdrawn.
Legal basis for processing: Your voluntary consent, which you provide to the data controller by registering [processing under Article 6(1)(a) of the Regulation].
Processing of the order: The processing of orders requires processing activities in order to fulfil the contract.
Data processed: The data controller processes your name, address, telephone number, e-mail address, the characteristics of the product purchased, the order number and the date of purchase.
If you have placed an order in the webshop, the processing and the provision of the data are necessary for the performance of the contract. Duration of data processing:
We process the data for 5 years according to the statute of limitations under civil law.
Legal basis for processing: Performance of the contract. [Processing pursuant to Article 6(1)(b) of the Regulation]
Issue of invoice:
The data processing is carried out in order to issue an invoice in accordance with the law and to fulfil the obligation to keep the accounting records. Pursuant to Article 169 (1) to (2) of the Act, companies are required to keep accounting documents that directly and indirectly support the accounting accounts.
Data processed: Name, address, e-mail address, telephone number.
Duration of data processing: Invoices issued must be retained for 8 years from the date of issue of the invoice, pursuant to Article 169 (2) of the Tax Act.
Legal basis for data processing: Pursuant to Article 159 (1) of Act CXXVII of 2007 on Value Added Tax, Article 159 (1) of the VAT Act, the invoice is mandatory and must be kept for 8 years pursuant to Article 169 (2) of Act C of 2000 on Accounting [data processing pursuant to Article 6 (1) (c) of the Regulation].
Data processing related to the transport of goods:
The data processing is carried out for the purpose of the delivery of the ordered product.
Data processed: Name, address, e-mail address, telephone number.
Duration of processing: The Data Controller processes the data for the duration of the delivery of the ordered goods.
Legal basis for processing: Performance of the contract [processing under Article 6(1)(b) of the Regulation].
Warranty management:
The processing is carried out in order to handle warranty complaints. If you have requested warranty management, the processing of your data and the provision of your data is mandatory.
Data processed: Customer name, telephone number, e-mail address, content of the complaint.
Duration of processing: We keep warranty complaints for 5 years under the Consumer Protection Act.
Legal basis for processing: Whether or not you contact us for a warranty complaint is your voluntary decision, however, if you contact us, we are obliged to keep the complaint for 5 years pursuant to Article 17/A (7) of the Consumer Protection Act of 1997 CLV [data processing pursuant to Article 6 (1) (c) of the Regulation].
Handling of other consumer protection complaints:
The data processing is carried out for the purpose of handling consumer complaints. If you have made a complaint to us, the processing of the data and the provision of the data is essential.
Data processed: Customer name, telephone number, email address, complaint content.
Duration of processing: We keep warranty complaints for 5 years under the Consumer Protection Act.
Legal basis for processing: Whether or not you contact us with a complaint is your voluntary choice, but if you contact us, we are obliged to keep the complaint for 5 years pursuant to Article 17/A (7) of Act CLV of 1997 on Consumer Protection [processing of data pursuant to Article 6 (1) (c) of the Regulation].
Processing for marketing purposes:
Data processing in connection with the sending of newsletters
Data processed: Name, address, e-mail address, telephone number.
Data processing duration: Until the withdrawal of the data subject's consent.
Legal basis for processing: Your voluntary consent, which you give to the controller by subscribing to the newsletter [processing under Article 6(1)(a) of the Regulation].
Processing in connection with the sending and display of personalised advertising:
Data processed: Name, address, e-mail address, telephone number.
Duration of processing: Until your consent is withdrawn.
Legal basis for processing: Your voluntary, specific consent given to the controller at the time of collection [processing under Article 6(1)(a) of the Regulation].
Remarketing:
The processing is carried out by means of cookies as a remarketing activity.
Data processed: Data processed by cookies as defined in the Cookie Notice.
Duration of processing: The data storage period of the cookie, more information is available here:
Google general cookie notice
Google Analitycs notice
Facebook notice
Legal basis for data processing: Your voluntary consent, which you give to the controller by using the website [processing under Article 6(1)(a) of the Regulation].
Contest:
The data processing is carried out for the purpose of conducting the prize draw.
Data processed: Name, e-mail address, telephone number.
Duration of processing: The data will be deleted after the end of the prize draw, except for the winner's data, which the data controller is obliged to keep for 8 years under the Accounting Act.
Legal basis for data processing: Your voluntary consent, which you provide to the controller by using the website [processing under Article 6(1)(a) of the Regulation].
Other processing:
If the Data Controller intends to carry out further processing, it will provide prior information on the relevant circumstances of the processing (legal background and legal basis of the processing, purpose of the processing, scope of the data processed, duration of the processing).
You will be informed that written requests for data from public authorities based on a legal mandate must be complied with by the controller. The data controller keeps records of data transfers in accordance with Article 15(2) to (3) of the Data Protection Act (to which authority, what personal data, on what legal basis, when the data controller transferred the data), the content of which the data controller will provide information on request, unless the provision of information is excluded by law.
The use of a data processor and their activities in relation to the processing:
Processing for the purpose of storing personal data: The processor carries out the storage of personal data on the basis of a contract with the controller. The data controller is not entitled to access personal data.
Data processing activities related to the transport of goods:
Name of the data processor: Magyar Posta Zártkörűen Működő Részvénytársaság
Data processor's registered office: 1138 Budapest, Dunavirág st. 2–6.
Telephone number of the data processor: +36-1/767-8200
E-mail address of the data processor: ugyfelszolgalat@posta.hu
The data processor will assist in the delivery of the ordered goods on the basis of a contract with the data controller. In doing so, the data processor may process the name, address and telephone number of the customer until the end of the calendar year following the dispatch of the postal consignment, after which it shall delete them immediately.
Processing of data relating to invoicing:
The name of the data processor is Billingo Technologies Zrt.
The data processor is Billing Technologies Technologies Ltd.
Phone number of the data processor: +36 1 500 9491
E-mail address of the data processor: hello@billingo.hu
The processor contributes to the recording of accounting documents on the basis of a contract with the data controller. In doing so, the data processor shall process the name and address of the data subject to the extent necessary for the accounting records, for the period of time pursuant to Section 169 (2) of the Act, and shall delete them thereafter.
Your rights in the course of data processing:
During the period of data processing, you have the following rights in accordance with the provisions of the Regulation:
- he right to withdraw your consent,
-Access to personal data and information relating to the processing,
the right to withdraw your consent and the right to access information relating to your personal data and to rectification,
restriction of processing,
the right to access, rectify and oppose the processing of personal data
right to object,
right to portability.
If you wish to exercise your rights, this will involve your identification and the controller will need to communicate with you. For this purpose, identification will require the provision of personal data (but identification will only be based on data that the controller already holds about you) and your complaint about the processing will be available in the controller's e-mail account within the time period indicated in this notice in relation to complaints. If you have been a customer of ours and would like to be identified for the purposes of complaint handling or warranty handling, please also provide your order ID for identification purposes. We can use this to identify you as a customer.
Complaints about data processing will be answered by the data controller within 30 days at the latest.
Right to withdraw consent:
You have the right to withdraw your consent to data processing at any time, in which case the data will be deleted from our systems. However, please note that in the case of an outstanding order, withdrawal may result in our inability to deliver to you. In addition, if the purchase has already been made, we may not be able to delete the billing data from our systems under accounting regulations, and if you have a debt to us, we may process your data in the event of withdrawal of consent on the basis of a legitimate interest in the recovery of the debt.
Access to personal data:
You have the right to receive feedback from the controller as to whether your personal data is being processed and, if processing is ongoing, you have the right to access the personal data processed and to be informed by the controller of the following information:
the purposes of the processing;
the categories of personal data processed concerning you;
information about the recipients or categories of recipients to whom or with which the personal data have been or will be disclosed by the controller;
the envisaged period of storage of the personal data or, where this is not possible, the criteria for determining that period;
your right to obtain from the controller the rectification, erasure or restriction of the processing of personal data concerning you and, where the processing is based on legitimate interests, to object to the processing of such personal data;
the right to lodge a complaint with a supervisory authority;
if the data have not been collected from you, any available information about their source;
the fact of automated decision-making (where such a process is used), including profiling, and, at least in these cases, clear information on the logic used and the significance and likely consequences for you of such processing.
The purpose of exercising this right may be to ascertain and verify the lawfulness of the processing, and the controller may charge a reasonable fee for providing the information in exchange for repeated requests for information.
Access to personal data shall be ensured by the controller by sending you, by e-mail, the personal data and information processed, after you have been identified. If you are registered, access will be provided by logging into your user account so that you can view and check the personal data processed about you.
Please indicate in your request whether you are requesting access to personal data or information about data processing.
Right to rectification:
You have the right to have inaccurate personal data relating to you corrected by the controller without delay upon your request.
Right to restriction of processing:
You have the right to obtain, at your request, restriction of processing by the controller if one of the following conditions is met:
If the processing is subject to restriction, such personal data may be processed, except for storage, only with the consent of the data subject or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
The controller shall inform you in advance (at least 3 working days before the restriction is lifted) of the lifting of the restriction on processing.
Right to erasure, right to be forgotten:
You have the right to obtain from the controller the erasure of personal data concerning you without undue delay where one of the following grounds applies:
the personal data are no longer necessary for the purposes for which they were collected or otherwise processed by the controller;
You withdraw your consent and there is no other legal basis for the processing;
You object to the processing based on legitimate interest and there is no overriding legitimate ground (i.e. legitimate interest) for the processing;
the personal data were unlawfully processed by the controller and this has been established on the basis of the complaint;
the personal data must be erased in order to comply with a legal obligation under Union or Member State law to which the controller is subject.
If the controller has disclosed personal data processed about you for any lawful reason and is required to delete it for any of the reasons set out above, it shall take reasonable steps, including technical measures, taking into account the available technology and the cost of implementation, to inform other controllers that have processed the data that you have requested the deletion of the links to or copies of the personal data in question.
Deletion does not apply where the processing is necessary:
for the exercise of the right to freedom of expression and information;
to comply with an obligation under Union or Member State law that requires the controller to process personal data (such as processing in the context of invoicing, where the storage of the invoice is required by law) or to carry out a task carried out in the public interest or in the exercise of official authority vested in the controller;
for the establishment, exercise or defence of legal claims (e.g. where the controller has a claim against you and has not yet met it, or where a consumer or data controller complaint is pending).
Right to object:
You have the right to object to the processing of your personal data based on legitimate interests at any time on grounds relating to your particular situation. In such a case, the controller may no longer process the personal data unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
Where personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such purposes, including profiling, where it is related to direct marketing. If you object to the processing of your personal data for direct marketing purposes, your personal data may no longer be processed for those purposes.
Right to portability:
If the processing is automated or if the processing is based on your voluntary consent, you have the right to request the controller to receive the data you have provided to the controller, which the controller will make available to you in xml, JSON or csv format, if technically feasible, you may request that the controller transfer the data in this format to another controller.
Automated decision-making:
You have the right not to be subject to a decision based solely on automated processing (including profiling) that would have legal effects concerning you or similarly significantly affect you. In such cases, the controller must take appropriate measures to protect the rights, freedoms and legitimate interests of the data subject, including at least the right to obtain human intervention by the controller, to express his or her point of view and to object to the decision.
The above shall not apply where the decision:
necessary for the conclusion or performance of a contract between you and the controller;
it is permitted by Union or Member State law applicable to the controller which also lays down appropriate measures to protect your rights and freedoms and legitimate interests; or
is based on your explicit consent.
Registration in a data protection register:
Under the provisions of the Infotv, the controller was required to notify certain of its processing to the Data Protection Register. This notification obligation ceased as of 25 May 2018.
Data security measures:
The data controller declares that it has implemented appropriate security measures to protect personal data against unauthorised access, alteration, disclosure, disclosure, erasure or destruction, accidental destruction or damage and inaccessibility resulting from changes in the technology used.
The controller will make every effort, within its organisational and technical possibilities, to ensure that its data processors also take appropriate data security measures when working with your personal data.
Remedies:
If you believe that the data controller has violated a legal provision on data processing or has failed to comply with a request, you may initiate an investigation procedure with the National Authority for Data Protection and Freedom of Information (address: 1530 Budapest, Pf. 5, e-mail: ugyfelszolgalat@naih.hu).
You are also informed that in case of violation of the legal provisions on data processing or if the controller has not complied with a request, you may bring a civil action against the controller before a court.
Amendments to the Privacy Policy:
The controller reserves the right to amend this privacy notice in a way that does not affect the purpose and legal basis of the processing. By using the website after the amendment has entered into force, you accept the amended privacy notice.
If the controller wishes to carry out further processing of the data collected for purposes other than those for which they were collected, the controller will inform you of the purposes of the processing and the information below before carrying out the further processing:
the duration of the storage of the personal data or, where this is not possible, the criteria for determining the duration;
the right to request the controller to access, rectify, erase or restrict the processing of personal data concerning you and, in the case of processing based on legitimate interest, to object to the processing of personal data and, in the case of processing based on consent or a contractual relationship, to request the right to data portability;
in the case of processing based on consent, that you may withdraw your consent at any time,
the right to lodge a complaint with a supervisory authority;
whether the provision of the personal data is based on a legal or contractual obligation or is a precondition for the conclusion of a contract, whether you are under an obligation to provide the personal data and the possible consequences of not providing the data;
the fact of automated decision-making (where such a process is used), including profiling, and, at least in these cases, clear information about the logic used and the significance and likely consequences for you of such processing.
Processing may only start after this. Where the legal basis for the processing is consent, you will be required to consent to the processing in addition to being informed.
This document contains all relevant information on data processing in relation to the operation of the webshop in accordance with the EU General Data Protection Regulation 2016/679 and Act CXII of 2011.
